General Information

Phone: (800) 252-9743


Phone: (800) 222-6297

Fax: (512) 219-4739

Hours: Monday – Thursday, 8 a.m. to 9 p.m. Central Time, Friday, 8 a.m. to 5 p.m. Central Time

Make a Payment

Make payments online through the myTG portal, or mail checks to:

TG Collections
P.O. Box 659602
San Antonio, TX 78265-9602

Forms for Borrowers 2017-06-28T09:29:49+00:00

Forms for Borrowers

Here are links to several forms borrowers may need depending on their circumstances. You can view and print the PDF forms using Adobe Acrobat Reader or another PDF viewer. You can view and print the .docx forms using Microsoft Word or compatible word processing software, such as LibreOffice.

Deferment Forms

Economic Hardship and Peace Corps Volunteer Deferment Request (Spanish)

Unemployment Deferment Request  (Spanish)

In-School Deferment Request (Spanish)

Graduate Fellowship Deferment Request (Spanish)

Rehabilitation Training Deferment Request (Spanish)

Military Deferment Request (available in English only)

Parent PLUS Borrower Deferment Request  (Spanish)

Temporary Total Disability Deferment Request  (Spanish)

Forbearance Forms

Mandatory Forbearance Request — Service-Related  (Spanish)

Mandatory Forbearance Request — Student Loan Debt Burden  (Spanish)

Teacher Loan Forgiveness Forbearance Request (Spanish)

General Forbearance Request  (Spanish)

Repayment Forms

Income-Driven Repayment Plan Request for REPAYE/PAYE/IBR/ICR  (Spanish)

Discharge and Forgiveness Forms

Teacher Loan Forgiveness Application (Spanish)

False Certification — Ability to Benefit

False Certification — Disqualifying Status

False Certification — Unauthorized Signature/Payment

Loan Discharge Application — School Closure

Loan Discharge Applications — Unpaid Refund