General Information

Phone: (800) 252-9743

Collections

Phone: (800) 222-6297

Fax: (512) 219-4739

Hours: Monday – Thursday, 8 a.m. to 9 p.m. Central Time, Friday, 8 a.m. to 5 p.m. Central Time

Make a Payment

Make payments online through the myTG portal, or mail checks to:

TG Collections
P.O. Box 659602
San Antonio, TX 78265-9602

Reinstatement of Eligibility for Federal Student Aid 2017-06-02T12:55:24+00:00

Reinstatement of Eligibility for Federal Student Aid

One of the consequences of default is the loss of eligibility for additional federal student aid. Your eligibility for federal student aid may be reinstated if you request reinstatement and then make six consecutive, voluntary, on-time, full monthly payments to TG. After you meet these qualifications, TG will send appropriate notification to your school, upon request, that you’ve fulfilled your obligations under these arrangements, making you eligible again for additional federal student aid.

Once your federal student aid eligibility has been reinstated, you must remain current on your loan payments throughout the repayment period. If you don’t, you’ll become ineligible for additional federal student aid until your defaulted loans are paid in full.

For more information on how to request reinstatement of your federal student aid eligibility and set up repayment arrangements, call TG at (800) 222-6297 or send an email to collections@tgslc.org.