General Information

Phone: (800) 252-9743

Collections

Phone: (800) 222-6297

Fax: (512) 219-4739

Hours: Monday – Thursday, 8 a.m. to 9 p.m. Central Time, Friday, 8 a.m. to 5 p.m. Central Time

Make a Payment

Make payments online through the myTG portal, or mail checks to:

TG Collections
P.O. Box 659602
San Antonio, TX 78265-9602

ED Loan Servicers 2017-05-22T11:22:31+00:00

ED Loan Servicers

Here’s contact information for the US Department of Education loan servicers.

CornerStone

For borrowers For schools
Phone: (800) 663-1662
Fax: (801) 366-8400
TDD/TTY: (801) 321-7130
Overseas borrowers: (801) 321-7236
Website: www.MyCornerStoneLoan.org
Email: CustomerService@mycornerstoneloan.org
Office Hours: 6:00 a.m. – 7:00 p.m. (MT), Monday through Thursday. 6:00 a.m. – 5:00 p.m. (MT), Friday
NSLDS ED Servicer Code: 502
Available payment methods: Autopay, online, phone, US Mail
Payment mailing address:
US Department of Education
CornerStone Education Loan Services
P.O. Box 105189
Atlanta, GA 30348-5189
Phone: (877)336-7397
Fax: (801) 366-8415
Website: www.MyCornerStoneLoan.org
Email: CampusContact@mycornerstoneloan.org
Office Hours: 6:00 a.m. – 7:00 p.m. (MT), Monday through Thursday. 6:00 a.m. – 5:00 p.m. (MT), Friday

ECSI Federal Perkins Loan Servicer

For borrowers For schools
Phone: (866) 313-3797
TDD/TTY: A borrower who is hearing-impaired may use the 711 Telecommunications Relay Service for assistance.
Overseas borrowers: (866) 313-3797
Website: www.efpls.com
Office Hours: (8:00 a.m. – 8:00 p.m. (ET), Monday through Friday
NSLDS ED Servicer Code: 529
Available payment methods: US Mail
Payment mailing address:
Department of Education
ECSI Federal Perkins Loan Servicer
P.O. Box 105765
Atlanta, GA 30348-5765
Phone: (866) 313-4130
Fax: (844) 365-8103
Email: Clientsupport@efpls.com
Office Hours: 8:00 a.m. – 8:00 p.m. (ET), Monday through Friday

FedLoan Servicing (PHEAA)

For borrowers For schools
Phone: (800) 699-2908
Fax: (717) 720-1628
TDD/TTY: A borrower who is hearing-impaired may use the 711 Telecommunications Relay Service for assistance.
Overseas borrowers: (717) 720-1985
Website: myfedloan.org
Office Hours: (8:00 a.m. – 9:00 p.m. (ET), Monday through Friday
NSLDS ED Servicer Code: 579
Available payment methods: Autopay, online, phone, US Mail
Payment mailing address:
US Department of Education
FedLoan Servicing
P.O. Box 530210
Atlanta, GA 30353-0210
Phone: (800) 655-3813
Fax: (717) 720-1628
Website: www.myfedloan.org
Email: schoolsupport@myfedloan.org
Office Hours: 8:00 a.m. – 9:00 p.m. (ET), Monday through Friday

Granite State – GSMR

For borrowers For schools
Phone: (888) 556-0022
Fax: (603) 227-5415
TDD/TTY: A borrower who is hearing-impaired may email dlcustomerservice@gsmr.org for assistance. A borrower who is hearing-impaired may also use the 711 Telecommunications Relay Service for assistance.
Overseas borrowers: (603) 227-5321
Website: www.gsmr.org
Email: dlcustomerservice@gsmr.org
Office Hours: 8:00 a.m. – 6:00 p.m. (ET), Monday through Friday
NSLDS ED Servicer Code: 504
Available payment methods: Autopay, online, phone, US Mail
Payment mailing address:
U.S. Department of Education
P.O. Box 105291
Atlanta, GA 30348-5291
Phone: (800) 303-8353
Fax: (603) 227-5441
Website: www.gsmr.org
Email: schoolcontact@gsmr.org
Office Hours: 8:00 a.m. – 5:00 p.m. (ET), Monday through Friday

Great Lakes Educational Loan Services, Inc.

For borrowers For schools
Phone: (800) 236-4300
Fax: (800) 375-5288
TDD/TTY: A borrower who is hearing-impaired may use the 711 Telecommunications Relay Service for assistance.
Overseas borrowers: (608) 246-1700
Website: www.mygreatlakes.org
Office Hours: 7:00 a.m. – 9:00 p.m. (CT), Monday through Friday
NSLDS ED Servicer Code: 581
Available payment methods: Autopay, online, phone, US Mail
Payment mailing address: Contact servicer for information
Phone: (888) 686-6919
Fax: (866) 632-0590
Website: www.mygreatlakes.org
Email: clientservices@glhec.org
Office Hours: 7:00 a.m. – 6:30 p.m. (CT), Monday through Thursday. 7:00 a.m. – 6:00 p.m. (CT), Friday

HESC/Edfinancial

For borrowers For schools
Phone: (855) 337-6884
Fax: (800) 887-6130 or (865) 692-6348
TDD/TTY: (855) 337-6884
Overseas borrowers: (855) 337-6884
Website: www.edfinancial.com/DL
Contact Us Page: www.edfinancial.com/Contact
Office Hours: 8:00 a.m. – 8:30 p.m. (ET), Monday through Thursday. 8:00 a.m. – 6:00 p.m. (ET), Friday
NSLDS ED Servicer Code: 501
Available payment methods: Autopay, online, phone, US Mail
Payment mailing address:
U.S. Department of Education
P.O. Box 105193
Atlanta, GA 30348-5193
Phone: (855) 845-1001
Fax: (865) 692-6378
Website: www.edfinancial.com/DLSchools
Email: Schools@Edfinancial.com
Office Hours: 8:00 a.m. – 8:30 p.m. (ET), Monday through Thursday. 8:00 a.m. – 6:00 p.m. (ET), Friday

MOHELA

For borrowers For schools
Phone: (888) 866-4352
Fax: (866) 222-7060
TDD/TTY: A borrower who is hearing-impaired may use the 711 Telecommunications Relay Service for assistance.
Overseas borrowers: (636) 532-0600
Website: www.mohela.com
Office Hours: 7:00 a.m. – 9:00 p.m. (CT), Monday through Thursday. 7:00 a.m. – 5:00 p.m. (CT), Friday
NSLDS ED Servicer Code: 500
Available payment methods: Autopay, online, phone, US Mail
Payment mailing address: Contact servicer for information
Phone: (888) 866-4353
Fax: (866) 222-7060
Website: www.mohela.com/schools
E-mail: schoolrelations@mohela.com
Office Hours: 8:00 a.m. – 5:00 p.m. (CT), Monday through Friday

Navient

For borrowers For schools
Phone: (800) 722-1300
Fax: (866) 266-0178 (within United States)
Fax: (570) 706-8563 (outside United States)
TDD/TTY: (877) 713-3833
Overseas borrowers:  (317) 806-0580
Website: www.Navient.com
Office Hours: 8:00 a.m. – 9:00 p.m. (ET), Monday through Thursday. 8:00 a.m. – 8:00 p.m. (ET), Friday
NSLDS ED Servicer Code: 578
Available payment methods: Autopay, online, phone, US Mail
Payment mailing address:
Navient – U.S. Department of Education
P.O. Box 740351
Atlanta, GA 30353-0351
Phone: (888) 272-4665
Fax: (800) 828-0250
Website: www.navient.com
Email: collegeserv@navient.com
Office Hours: 8:00 a.m. – 9:00 p.m. (ET), Monday through Thursday. 8:00 a.m. – 8:00 p.m. (ET), Friday

Nelnet

For borrowers For schools
Phone: (888) 486-4722
Fax: (866) 545-9196
TDD/TTY: A borrower who is hearing-impaired may open a web chat with a representative by visiting the company website and clicking on “Chat Now.”
Chat Hours: 8:00 a.m. – 8:30 p.m. (ET), Monday through Friday.
Overseas borrowers: (303) 696-3625
Website: www.nelnet.com
Office Hours: 24 hours a day, 7 days a week
NSLDS ED Servicer Code: 580
Available payment methods: Autopay, online, phone, US Mail
Payment mailing address: Contact servicer for information
Phone: (866) 463-5638
Fax: (888) 274-9876
Website: www.nelnetloanservicing.com
Email: ssc@nelnet.net
Office Hours: 8:00 a.m. – 8:00 p.m. (ET), Monday through Friday

OSLA Servicing

For borrowers For schools
Phone: (866) 264-9762
Fax: (855) 813-2224
TDD/TTY: (405) 556-9230
Website: public.osla.org
Email: DLcustserv@osla.org
Office Hours: (8:00 a.m. – 5:00 p.m. (CT), Monday through Friday
NSLDS ED Servicer Code: 506
Available payment methods: Autopay, online, US Mail
Payment mailing address:
U.S. Department of Education
P.O. Box 530278
Atlanta, GA 30353-0278
Phone: (405) 556-9224
Fax: (405) 415-4424
Website: www.osla.org
Email: dlss@osla.org
Office Hours: 8:00 a.m. – 5:00 p.m. (CT), Monday through Friday

This information comes from the Department of Education’s web pages for students and for schools, and covers only organizations that service federally owned loans held by the Department of Education. We don’t have contact or payment information for holders or servicers of commercially held federal loans or private education loans.

If you need help determining who services your federal loan, please log on to the National Student Loan Data System website for borrowers or for schools.

If you are not sure which servicer you need, contact the Department of Education’s Research and Customer Care Center at (800) 433-7327, or email fsa.customer.support@ed.gov for assistance.