General Information

Phone: (800) 252-9743

Collections

Phone: (800) 222-6297

Fax: (512) 219-4739

Hours: Monday – Thursday, 8 a.m. to 9 p.m. Central Time, Friday, 8 a.m. to 5 p.m. Central Time

Make a Payment

Make payments online through the myTG portal, or mail checks to:

TG Collections
P.O. Box 659602
San Antonio, TX 78265-9602

About Art Martinez

This author has not yet filled in any details.
So far Art Martinez has created 9 blog entries.

Effective Counseling, Empowered Borrowers: An evidence-based policy agenda for informed student loan borrowing and repayment

To manage their loans effectively, U.S. postsecondary student loan borrowers must make a variety of important decisions that require significant knowledge and financial skills and entail considerable risk. Federal law requires colleges to provide student loan counseling to their federal student loan borrowers, but there is significant room for improvement in the ways that [...]

February 21, 2017|Categories: Research|Tags: |

Above and Beyond: What eight colleges are doing to improve student loan counseling

Federal law requires colleges to provide student loan counseling to their federal student loan borrowers, which colleges can do by directing their students to complete online counseling modules. This report (fourth in a series of five from TG Research) explores institutions that have voluntarily implemented additional measures designed to better prepare their borrowers. Researchers [...]

February 21, 2017|Categories: Research|Tags: |

A Time to Every Purpose: Understanding and improving the borrower experience with online student loan entrance counseling

Legally mandated student loan entrance counseling attempts to prepare first-time borrowers of federal student loans for this challenge; yet, researchers hypothesized that the online modules most borrowers use for this purpose have significant shortcomings. This report (the third in a series of five from TG Research) describes a study in which researchers observed, recorded, [...]

February 21, 2017|Categories: Research|Tags: |

From Passive to Proactive: Understanding and improving the borrower experience with online student loan exit counseling

Legally mandated student loan exit counseling attempts to prepare borrowers of federal student loans for the repayment process; yet, researchers hypothesized that the online modules most borrowers use for this purpose have significant shortcomings. This report (the second in a series of five from TG Research) describes a study in which researchers observed, recorded, [...]

February 21, 2017|Categories: Research|Tags: |

Informed or Overwhelmed? A legislative history of student loan counseling with a literature review on the efficacy of loan counseling

This report (the first in a series of five from TG Research) explores congressional efforts to mitigate that risk and encourage informed borrowing by enacting statutes related to student loan counseling. After introducing the relevant contemporary policy context, it examines how federal rules governing student loan counseling evolved over time to embrace online counseling [...]

February 21, 2017|Categories: Research|Tags: |

TG continues support to low-income Texas students with $1.1 million in grants to education organizations

Round Rock, TX — TG recently awarded its fiscal year 2016 grants, totaling $1.1 million, to several higher education-focused organizations. For the eight awards determined through the 2016 competitive grant process, TG emphasized collaboration between nonprofit organizations and community colleges to strengthen the Guided Pathways approach being implemented on many campuses across Texas. TG also [...]

October 18, 2016|Categories: Press Releases|

TG supports five Texas colleges with funding for scholarships

Round Rock, TX — Five Texas institutions have been selected to receive TG Charley Wootan Grant awards for the 2016-2017 academic year. The recipients — College of the Mainland, Galveston College, North Central Texas College, Tarrant County Community College District, and Texas State Technical College-Harlingen — will each be given $100,000 in order to provide [...]

July 12, 2016|Categories: Press Releases|

TG helps 9,000 Texas students pursue STEM careers

Round Rock, TX — This August, 2,000 Texas students will receive up to $2,500 each to help prepare for a career in science, technology, engineering, or math (STEM). These students will join more than 7,000 others who have benefited from TG's $25 million contribution to the Texas STEM Challenge Scholarship Program over the past four [...]

June 7, 2016|Categories: Press Releases|

National Financial Wellness Expert, Bryan Ashton, joins TG as Director for Student and Institutional Success

Round Rock, TX — TG, a nonprofit with nearly 40 years’ experience supporting college access and completion, announced the addition of Bryan Ashton as Director for Student and Institutional Success, who will lead TG’s highly qualified team of financial education consultants. Ashton’s experience and leadership come at an opportune time. With student debt levels nationwide [...]

May 23, 2016|Categories: Press Releases|